2024 Design Leadership Workshop

This intimate, two-day retreat is for DLN Members and Partners looking to level up their firms by executing the perfect client experience.

The Design Leadership Workshop was designed with you in mind, and in discussion with many of you, as a smaller-scale experience devoted to strengthening your businesses and our community. This year’s Workshop will be held in Ojai, California, at the Ojai Valley Inn, a destination designed for disconnection from the day-to-day—the perfect setting to build relationships, learn, and grow together as design professionals.

Our facilitator will be Jon Picoult, an authority on employee and client experience who will expertly guide participants through case studies focused on building client loyalty. As we will learn, client loyalty is about more than satisfying clients; it is about inspiring and impressing them in order to forge indelible memories that maintain lifelong clients and referral behavior, the lifeblood of any thriving business.

Through carefully designed exercises, participants will discover new strategies to implement with their terms, creating a work environment that strengthens employee engagement and fosters client-focused behaviors. Beyond time spent with Jon, participants will also engage in small working-group sessions aimed at addressing the struggles faced by firm principals in our often-turbulent design industry.

As you would expect from the DLN, there will be many opportunities to build relationships through community engagement activities with a local flavor.

The Design Leadership Workshop is open to all DLN Members and Partners, including architects, interior designers, landscape specialists, and other professionals. This event is designed to be an intimate experience, so space is limited, and you won’t want to miss it. Register today!

Workshop fee: $3850